Contact Us

Get in touch with our travel experts for personalized assistance

Get in Touch

We're here to help you plan your perfect journey. Reach out to us through any of the following channels.

Visit Our Office

Bizhub Plaza, Kiambu, Kenya

Get Directions

Call Us

+254 719 132 515

Landline: +254 20 123 4567

Email Us

alisiatravels@gmail.com

Sales: sales@alisiatravels.com

WhatsApp

+254 719 132 515

Quick responses for inquiries

Working Hours

  • Monday - Friday 8:00 AM - 7:00 PM
  • Saturday 9:00 AM - 5:00 PM
  • Sunday 10:00 AM - 2:00 PM
  • Public Holidays Closed

Emergency Contact

For urgent travel assistance outside working hours:

+254 722 000 000

Send Us a Message

Fill out the form below and we'll get back to you within 24 hours.

Find Us on Map

Visit our office at Bizhub Plaza, Kiambu

Getting Here

By Car: Ample parking available within the plaza premises.

Public Transport: Matatus and buses stop directly outside Bizhub Plaza.

Taxi: Use Uber, Bolt, or local taxi services to "Bizhub Plaza, Kiambu".

Frequently Asked Questions

Quick answers to common questions

What are your office hours?

Our office is open Monday to Friday from 8:00 AM to 7:00 PM, Saturdays from 9:00 AM to 5:00 PM, and Sundays from 10:00 AM to 2:00 PM. We're closed on public holidays but provide emergency contact numbers for urgent travel assistance.

Do I need to visit your office to book a tour?

No, you can book completely online or over the phone. We can handle everything remotely including payments, document collection, and briefing. However, you're welcome to visit our office for face-to-face consultation if preferred.

What payment methods do you accept?

We accept M-Pesa, bank transfers, credit/debit cards (Visa, MasterCard), cash, and mobile banking. For flight bookings, we also accept PayPal. Payment plans are available for larger tour packages.

How long does it take to process a Dubai visa?

Standard Dubai visa processing takes 3-5 working days. We also offer express service for 48-hour processing. The exact timeline depends on the type of visa and completeness of documents provided.

Can you help with last-minute flight bookings?

Yes, we specialize in last-minute bookings and emergency travel. We have direct contacts with airlines and can often secure seats even when online systems show sold out. Call us directly for urgent flight requirements.

Do you offer travel insurance?

Yes, we partner with leading travel insurance providers and can arrange comprehensive coverage for medical emergencies, trip cancellation, lost luggage, and other travel-related risks. Insurance is highly recommended for international travel.

Ready to Start Your Journey?

Contact us today for a free travel consultation